With Big Projects Comes Big Risks
One company won a contract for landscaping a large city park covering several dozen hectares. There was a lot of work to do, leaving them struggling from the start.
Their fleet was too small, so they first decided to rent heavy equipment, but every day it seemed like something went wrong. They were way behind, scrambling to catch back up so they could meet their deadline.
The company’s entire reputation was at risk and downtime meant lost profits.
The last straw was the breakdown of two loaders on the same day. They were sick and tired of depending on rented vehicles, so they decided to purchase heavy equipment.
But their budget was too small for brand-new machines. Luckily, one manager had recently heard about Albatross Equipment.
Finally, a No-Risk, Low-Cost Way to Get Reliable Heavy Equipment
At first, no one supported the manager’s idea. They put forward persuasive arguments that used equipment would fail even more often than rented equipment and require much higher costs.
However, the manager provided evidence of our reliability, citing the words of our regular customer:
- Meticulous pre-sale preparation to ensure reliability
- Testing in real-world conditions, including the city park itself
- 14-day warranty to test without any worries or stress
- Free maintenance for 180 days, so machines are guaranteed to perform
- Exceptional reputation with A+ BBB rating
The company’s management was immediately impressed, just like all Albatross Equipment customers. There was just one worry left… they were short on time and worried we couldn’t deliver the equipment fast enough to meet their urgent deadline.
The manager contacted us with their request. We checked our huge catalog of heavy equipment. Our specialists said, “Everything is in stock. We can deliver it tomorrow.”
“Aren’t you kidding?” the customer still doubted. And he heard in response:
We’ve been on the market for 40 years. That’s too old for jokes about an order!
Manager
12 Loaders, 2 Bulldozers, and 300 Miles within a Day
Our customer couldn’t believe that we would assemble and deliver their order in one day. After all, they needed 4 skid steers, 2 forklifts, 1 telehandler, 5 mini-loaders, and 2 more units of heavy equipment – a whole fleet of vehicles.
When the equipment was on-site, they were able to test & inspect their equipment for 3 hours, meaning 100% peace of mind.
All models performed like new. They were easy to operate, ran perfectly, and had incredible fuel efficiency. They finally had hope of meeting their deadline and delivering exceptional landscaping results.
Even Better Than the Garden of the Gods
A few months later, we received feedback from our customer. The most touching thing was that the head of the landscape company called us himself and didn’t delegate it to his assistants.
He sincerely expressed gratitude and invited us to visit the finished park.
“Our park is even better than the unique landmark of Colorado. The Garden of the Gods is the work of nature, and our park appeared thanks to people… and your vehicles.”
“They are yours now!” we reminded him. “And that’s one of our company’s best purchases,” they responded.
This case was one of the most memorable since we saved the company’s reputation. But most importantly, we helped the company develop the urban space and turn it into a place for people to gather, relax, and enjoy.
